Taking your exam online
For information about the online test day experience, please refer to the online testing section of this website and the Step by Step Guide.
If you are sick on your test day (ACER sittings only)
If you are sick on the day of your scheduled online test session(s), you have the following options based on the time remaining until the end of the test window:
- more than 24 hours - reschedule your test with ProctorU via live chat only or defer your test to the next window
- less than 24 hours - email the STAT Office immediately with your reason and supporting evidence for consideration.
Requests must be supported by a medical certificate within one week of your scheduled exam.
Your registration and payment will be forfeited should you fail to contact us, or contact us outside of this time frame.
For further information please visit our refunds and deferrals page.