Appeals and remarking
ACER will not enter into appeals regarding STAT results. Candidates are advised that STAT results are released only after careful calculation and extensive checking. Errors in scoring are highly unlikely. Requests for re-marking will not be considered. Nor is it possible to give special consideration for impaired performance on the day of the test caused by illness or other unexpected personal situations. Applicants are encouraged to contact the relevant Tertiary Admissions Centre/ACER prior to the test to arrange an alternative sitting time.
Please note that candidates will not be provided with any additional information regarding scores or the scoring process. All information remains the property of ACER and the candidate has no right of inspection. Candidates sign their agreement to these conditions on the front cover of the Test Booklet and Answer Sheet (or during the booking process for online testing).
Any complaints in relation to the test venue or physical discomfort suffered during the test should be reported immediately to the Chief Supervisor on the day. Please also email the STAT Office at email@example.com within seven days of the test.
For online sittings, any complaints or difficulties should immediately be brought to the attention of the remote proctor. Issues that cannot be resolved by the remote proctor at the time of the test should be reported to the STAT Office at ACER by email (firstname.lastname@example.org) on the day of the test so that the issue can be addressed without delay. As much information as possible should be provided in the email to ACER.